Privacy Policy

1. Information We Collect

When you use our website, place an order, subscribe to updates, or contact us, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment-related information
• Order history

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage activity
• Cookies and tracking information

Communication Information

Messages sent via email, contact forms, WhatsApp, or customer support channels.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order confirmations and shipping updates
• Process refunds and cancellations
• Improve website functionality and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory obligations
• Send promotional emails, offers, or updates (only where permitted)

3. Payment Information

All payments made on our website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI, or banking credentials on our servers.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies help us:

• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance
• Improve website speed and usability
• Deliver relevant advertisements and promotions

We may use third-party analytics tools such as:

• Google Analytics
• Meta Pixel
• Advertising and remarketing services

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share limited information with trusted third parties only when necessary for:

• Payment processing
• Order delivery and shipping
• Website hosting and maintenance
• Customer communication services
• Legal or regulatory compliance

All such third parties are expected to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no online platform or electronic transmission can be guaranteed to be 100% secure.

7. Marketing Communications

By using our website or providing your contact information, you may receive:

• Order-related communications
• Service announcements
• Promotional offers
• Product updates
• Educational or wellness-related content

You may opt out of promotional communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting our customer support team

8. User-Generated Content

Any reviews, comments, testimonials, or content voluntarily submitted by users on public sections of the website may be visible to others. Please avoid sharing sensitive personal information in public areas.

9. Third-Party Links

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or policies of such third-party websites.

Users are encouraged to review the privacy policies of external websites before providing personal information.

10. Children's Privacy

Our products and services are not intended for individuals under the age required by applicable laws. We do not knowingly collect personal information from children.

11. Product Disclaimer

The products available on this website are nutritional and dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Customers are advised to read product labels carefully and consult a healthcare professional before use where necessary.

12. Your Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Withdraw consent for marketing communications

To request any changes related to your information, please contact us using the details below.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised “Last Updated” date.

Continued use of the website after changes indicates acceptance of the updated policy.